CT and XP Application Specialist - Podrobnosti o volném místě | Siemens Healthineers AG CareersMarketplace

Podrobnosti o osobě

497185

Zveřejněno od

27-Úno-2026

Obor

Customer Services

Společnost

Siemens Healthcare Kft.

Úroveň zkušeností

S dlouholetou praxí v oboru

Název pozice

Plný úvazek

Režim práce

Kombinovaně (vzdáleně/na pracovišti)

Druh smlouvy

Trvalý

Lokalita

Budapešť - - Maďarsko

Mission:

Increase customer satisfaction and productivity by providing outstanding, high-quality customer application education and support, incl. turnover training and further continuative education for high-end systems, thereby optimize customer training experience. Increase efficacy of sales through competent application consultancy and support as well as on-site selling of Educate and Expand offerings.

Dimensions:

The Application (Clinical Education) Specialist reports to the Service Manager HU. The position is characterized by the variety and complexity of high-end equipment that requires expertise and continuous learning.

Responsibilities:

On-site customer education at her Siemens systems; incl. turnover training, follow-ups, updates and upgrades for high-end systems and advanced/specialist applications.
Responsible for high-end systems, advanced/specialist applications, reference and test/development sites. Delivery of Application Services (Training and Support) in pre-sales, implementation and after-sales according to requirements.
Customer consultancy and support in individual workflow improvements, incl. adjustment of system parameters; image and signal quality troubleshooting.
Implementation of new methods and clinical workflows at customer system to expand customer portfolio.
Professional applications support to quickly process and resolve complex customer tickets, escalations and complaints, incl. error diagnosis and repair, image and signal quality troubleshooting.
Support of PLM/CRM process, incl. field insight into customer needs, issues and known application errors as well as provision of troubleshooting know-how and experience.
Sales Support, e.g. product demonstrations, preparation of clinical case studies, publications.
On-site sales of Educate and Expand offerings.
Support customers with application training in case of updates are coming out.

Requirements:

Min. 3 years of professional experience in a clinic or equivalent background involving clinical and medical technology expertise; work experience with Siemens Healthineers systems and equipment is preferable.
Understanding business processes in healthcare industry, thus knowing the importance and timing of application during product life cycle
System, modality and application knowledge.
Clinical knowledge (customer core processes, clinical workflow, disease pathways)
Medical knowledge (anatomy, physiology and pathology).
Knowledge of Siemens and Healthcare product portfolio.
Communication and customer interaction skills, incl. conflict handling.
Presentation and demonstration skills.
Education: Radiology technician/radiographer, or university degree, e.g. in engineering, physics or equivalent.