Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Be the Expert Behind the World’s Most Reliable Automated Labs

Love solving complex problems that keep global diagnostics moving? Step into a role where your expertise drives smarter automation, faster issue resolution, and better outcomes for laboratories around the world.

What you´ll do:

• Provide expert-level global support for Total Lab Automation systems.
• Lead 3rd-level escalations and drive root-cause-based solutions.
• Turn service data into insights that influence product improvements.
• Host global technical reviews, webinars, and solution sessions.
• Create and enhance troubleshooting documentation.
• Troubleshoot hardware, software, firmware, drives, pneumatics, and networks.
• Partner with R&D and OEM teams to deliver effective solutions.
• Use proactive analytics to identify trends and guide regional action plans.

What you bring:

• Technical degree (Engineering preferred).
• 5+ years in engineering, technical support, or field service.
• Experience with automation systems or healthcare diagnostics.
• Strong data analytics skills: Excel, SQL, Notepad++, pivot tables.
• Excellent communication, collaboration, and customer service skills.
• Ability to manage multiple priorities in a global environment.
• Willingness to travel 10-30%.

Why does this role stand out:

• Global influence.
• High-impact problem solving.
• Collaboration with top engineering and innovation teams.
• Opportunity to shape the future of lab automation.

Ready to elevate laboratory automation worldwide? Bring your expertise—and make an impact on diagnostics across the globe.

Who we are:
We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways

How we work:
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in everyone’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site

As an equal opportunity employer, we welcome applications from individuals with disabilities.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please [1] create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities.

To all recruitment agencies:

Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.