Remote Support Specialist (SY) - Technical - Detalles del trabajo | Siemens Healthineers AG CareersMarketplace

ID de Puesto

479423

Publicado desde

25-Sep-2025

Ámbito de trabajo

Customer Services

Empresa

Siemens Healthcare Private Limited

Nivel de experiencia

Profesional Experimentado

Tipo de jornada

Jornada completa

Modalidad de trabajo

Oficina/Solo presencial

Tipo de contrato

Indefinido

Ubicación(es)

Our mission and responsibilities:

Troubleshooting of incident using remote diagnostics tools, data collection (eg. logs), and the knowledge base for solution.
Work collaboratively with Radiologists, Cardiologists, Clinical & Administrative staff, and IT staff, to resolve reported issues
Monitoring and updating delivered Healthcare Solution
Maintain good customer satisfaction rate
Contribute to achieving the Healthineers strategy and principles.
Passion to work with people and committed to deliver best services to customers across the globe

Your qualifications and experiences:

Technical or diploma and above in computer science or equivalent.
Strong attributes and experience in solving complex problems.
Good communication skill - written and oral.
Knowledge on PC hardware, server, storage system, virtualization, cloud solution and basic networking.
Knowledge on Database software like SQL and Oracle

Detalles del puesto