Remote Support Specialist (SY) - Technical - Jobdetail | Siemens Healthineers AG KarriereMarktplatz

Job ID

479423

Veröffentlicht seit

25-Sep-2025

Tätigkeitsbereich

Customer Services

Unternehmen

Siemens Healthcare Private Limited

Erfahrungsniveau

Experienced Professional

Beschäftigungsart

Vollzeit

Arbeitsmodell

Arbeiten vor Ort

Vertragsart

Unbefristet

Standort(e)

Our mission and responsibilities:

Troubleshooting of incident using remote diagnostics tools, data collection (eg. logs), and the knowledge base for solution.
Work collaboratively with Radiologists, Cardiologists, Clinical & Administrative staff, and IT staff, to resolve reported issues
Monitoring and updating delivered Healthcare Solution
Maintain good customer satisfaction rate
Contribute to achieving the Healthineers strategy and principles.
Passion to work with people and committed to deliver best services to customers across the globe

Your qualifications and experiences:

Technical or diploma and above in computer science or equivalent.
Strong attributes and experience in solving complex problems.
Good communication skill - written and oral.
Knowledge on PC hardware, server, storage system, virtualization, cloud solution and basic networking.
Knowledge on Database software like SQL and Oracle

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