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ASEAN Zone Application Specialist - Magnetic Resonance Imaging (MRI)

ジョブID
498224
公開開始日
11-専攻-2026
職種分野
Customer Services
会社
PT Siemens Healthineers Indonesia
経験レベル
シニアプロフェッショナル
ジョブタイプ
フルタイム
勤務形態
ハイブリッド（リモート/オフィス）
雇用形態
無期雇用
下記のシーメンスロケーションのうちどれか
  • インドネシア
  • タイ
  • フィリピン
  • ベトナム
  • マレーシア
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
  
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.  
 
Apply now for the position of ASEAN Zone Application Specialist - Magnetic Resonance Imaging (MRI) and you will be responsible for delivering high-quality customer application education and advanced support, increase new immersive education service revenue in ASEAN zone.
 
 
Your role: 
 
  • You will be responsible for delivering Application Services (training and support) during implementation, post-sales, and for advanced clinical support, including image quality assessments for Magnetic Resonance Imaging (MRI) products.
  • You will act as the team lead for managing the ASEAN MRI community, driving profitable revenue growth and operational excellence in education services.
  • You will oversee the competence and qualification management of the modality team, including developing, planning, and monitoring ongoing internal education. 
  • You will collaborate closely with local application specialists in each country by: Enabling, supporting, coaching, and guiding them. Identifying and recommending training and development initiatives. Establishing and maintaining a strong community. Ensuring smooth information flow and best practice sharing. Organizing and leading technical knowledge exchange and improvement meetings at the ASEAN level
  • You will ensure execution of the ASEAN MRI Education Services Business Strategy Plan, including setting goals, roadmaps, agendas, and business plans. Effectively communicate and implement these within the organization.
  • You will participate in content development and training material updates in collaboration with HQ. Communicate updates and mentor shared resource trainers in the ASEAN region to ensure globally consistent education delivery.
  • You will support the development of the Education Services portfolio in alignment with market needs, in partnership with Business Lines (BLs).
  • You will drive operational excellence and ensure high customer satisfaction. Manage education delivery operations, including scheduling in close cooperation with dispatching and reporting.
  • You will provide customer support through on-site visits, workshops, webinars, and remote assistance to ensure maximum system uptime and customer satisfaction.
 
Your expertise: 
 
  • At least 5 years of working experience in the MRI field.
  • Experience in leading a team; ability to lead, inspire and manage a team of individual contributors and professionals.
  • Extensive experience in assessing clinical image quality and understanding of the optimization parameters for customer workflow.
  • Good experience in giving trainings or working as an Application Specialist.
  • Excellent clinical understanding on MRI product.
  • Good communication and customer interaction skills.
 
To find out more about us, have a look at: https://www.siemens-healthineers.com/en-sg.
 
 
Who we are:  
 
We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. 
 
How we work: 
 
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at https://jobs.siemens.com/careers 
 
As an equal opportunity employer, we welcome applications from individuals with disabilities. 
We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities. 
 
To all recruitment agencies:  
 
Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.