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Leading consultant of IT support

Job ID
488510
Posted since
15-Dec-2025
Field of work
Information Technology
Company
SIEMENS HEALTHCARE LIMITED LIABILITY COMPANY
Experience level
Mid-level Professional
Job type
Full-time
Work mode
Office/Site only
Employment type
Permanent
Location(s)
  • Moscow - Moskva - Russian Federation
Job description:

User support with IT services and corporate applications, incl. Support of remote users.
Registration and processing of user incidents in local Ticketing tool (Service Desk).
HW installations, support of work desk, support with SW installations.
User documentation on corporate SW and tools.
User trainings on corporate IT SW and applications.
Office IT infrastructure support: network, server HW, printing service, IP telephony. 
File shares deployment and support (configurations, monitoring, fix of vulnerabilities).
Technical documentation and internal knowledge base (description of current configurations, DRP, etc.)
Technical support of external events 
Communication with global IT teams 

Requirements:

Higher education (Technical, IT);
At least 3 years of work experience in IT ( Helpdesk, system administration);
English – Intermediate and higher;
Knowledge of Windows OS at the admin level; 
Confident knowledge of O365;
Knowledge of server Microsoft products: Windows Server, Active Directory, DNS, DHCP;
Confident knowledge of network services, protocols and operational principles; 
Experience with domain names, DNS, protocols HTTP/HTTPS, SSL-certificates;
Cisco HW knowledge
Skills of remote support

Optional skills/experience:

Knowledge of Linux OS 
Knowledge of PostgreSQL
Experience of data bases management
Programming skills
Knowledge of Microsoft Intune
Knowledge on Juniper, Aruba HW