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Leading consultant of IT support

Référence du poste
488510
Publié depuis
15-Déc-2025
Domaine d'activité
Technologies de l’information
Entreprise
SIEMENS HEALTHCARE LIMITED LIABILITY COMPANY
Niveau d'expérience
Confirmé
Type de poste
Temps plein
Mode de travail
Au bureau / sur site uniquement
Type de contrat
Contrat à durée indéterminée (CDI)
Localisation(s)
  • Moscou - Moskva - Russian Federation
Job description:

User support with IT services and corporate applications, incl. Support of remote users.
Registration and processing of user incidents in local Ticketing tool (Service Desk).
HW installations, support of work desk, support with SW installations.
User documentation on corporate SW and tools.
User trainings on corporate IT SW and applications.
Office IT infrastructure support: network, server HW, printing service, IP telephony. 
File shares deployment and support (configurations, monitoring, fix of vulnerabilities).
Technical documentation and internal knowledge base (description of current configurations, DRP, etc.)
Technical support of external events 
Communication with global IT teams 

Requirements:

Higher education (Technical, IT);
At least 3 years of work experience in IT ( Helpdesk, system administration);
English – Intermediate and higher;
Knowledge of Windows OS at the admin level; 
Confident knowledge of O365;
Knowledge of server Microsoft products: Windows Server, Active Directory, DNS, DHCP;
Confident knowledge of network services, protocols and operational principles; 
Experience with domain names, DNS, protocols HTTP/HTTPS, SSL-certificates;
Cisco HW knowledge
Skills of remote support

Optional skills/experience:

Knowledge of Linux OS 
Knowledge of PostgreSQL
Experience of data bases management
Programming skills
Knowledge of Microsoft Intune
Knowledge on Juniper, Aruba HW