Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Apply now for the position of Lab Solutions (LS) Customer Service Administrator within our LS Customer Services team.

Your role:

• Conduct administrative tasks, mainly supporting pre-defined activities for service operations.
• Maintain service-related data within service systems, including but not limited to work pool checks and clearing.
• Responsible for system data quality and support other functions as required.
• Support our LS Customer Service team as required, to ensure service delivery is planned and carried out in accordance with service level agreements.
• Collaborate with other Customer Services departments and third-party solution providers on tasks within the service systems.

Your expertise:

• Strong organisational skills with the ability to plan and prioritise workload.
• Strong attention to detail and critical thinking skills.
• Ability to communicate confidently with all stakeholders across all levels.
• Ability to take ownership for day-to-day responsibilities and escalating where necessary.
• Demonstrated knowledge and skills in MS Office 365 and preferably experience of using SAP systems.

Who we are:
We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at Jobs & careers (siemens-healthineers.com)

As an equal opportunity employer, we welcome applications from individuals with disabilities

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities.

To all recruitment agencies:

Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.

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