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Customer Application Specialist (DX)

Référence du poste
507968
Publié depuis
24-Jun-2026
Domaine d'activité
Vente
Entreprise
SIEMENS HEALTHCARE LIMITED LIABILITY COMPANY
Niveau d'expérience
Confirmé
Type de poste
Temps plein
Mode de travail
Au bureau / sur site uniquement
Type de contrat
Contrat à durée indéterminée (CDI)
Localisation(s)
  • Moscou - Moscou - Russie (Fédération de)
The Application Specialist is a key customer-facing expert responsible for driving successful implementation and utilization of the company's diagnostic solutions across the assigned territory. Acting as a trusted advisor to customers and business partners, the Application Specialist provides product expertise, user training, application support, and technical consultation to ensure optimal instrument performance and effective reagent utilization.  The role combines customer engagement, application support, and commercial collaboration, including analysis of reagent consumption, identification of growth opportunities, and development of initiatives to increase product adoption.
In this position, we are looking for a professional based in or near Moscow, with frequent travel throughout the assigned territory.

Candidate's responsibilities are to

  • Maintain regular interaction with customers and analyze reagent consumption across the installed instrument base within the assigned territory. Develop and implement plans to drive reagent utilization and growth.
  • Support project sales activities by providing timely product-related information and technical support to customers, company employees, and business partners.
  • Develop and deliver effective training programs for end users and business partners on product applications. Adapt and localize technical documentation and training materials as required.
  • Conduct user training on instrument operation and best practices for reagent usage.
  • Provide technical and application support to end users and ensure timely handling of customer complaints and product claims in accordance with company procedures.
  • Prepare, maintain, and regularly update brochures, training materials, technical presentations, and other informational resources.
  • Manage demonstration equipment and product samples in strict compliance with company policies and procedures.

Required expertise

  • University degree in Biology, Medicine, Biomedical Sciences, Clinical Laboratory Sciences, or a related field.
  • Work experience in a Clinical Diagnostic Laboratory (CDL) is necessary.
  • Experience as an Application Specialist, Product Specialist, or Product Manager within the healthcare, diagnostics, or life sciences industry is considered an advantage.
  • Solid knowledge of clinical chemistry, laboratory diagnostics, and analytical technologies.
  • Intermediate level of English, including the ability to understand and use biomedical and technical terminology.
  • Ability to read, interpret, and work with technical and scientific documentation.
  • Proficiency in standard computer applications, including Microsoft Office.
  • Strong interpersonal and communication skills, with the ability to build effective relationships with customers and business partners.
  • Excellent presentation and training skills.
  • Valid Category B driver's license and willingness to travel frequently within the assigned territory.

Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. 

As an equal opportunity employer, we welcome applications from individuals with disabilities. 

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities. 

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.