Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Apply now for the Technical Software Support role. In this position, you will use your technical expertise to diagnose and resolve customer incidents involving the Varian oncology software suite.

Your role:

• Respond to support requests remotely, troubleshoot issues, and escalate complex cases when needed.
• Restore systems to normal operation as quickly as possible to minimise downtime.
• Record all support activities accurately in CRM.
• Provide support for installations, upgrades, maintenance, and customer training.
• Follow WHS, quality, and company procedures at all times.

Your expertise:

• Strong troubleshooting skills across multiple IT layers, networks, infrastructure, and Windows/Linux environments.
• Required experience with Windows Server, networking, and virtual environments.
• Experience with one or more of the following: Microsoft SQL Server, Citrix, Microsoft Azure, or Linux-based environments.
• A degree in IT or a related field, or equivalent practical experience.
• Previous experience in medical IT is preferred.
• Flexibility to work outside standard hours when required.
• Eligibility to work in New Zealand.

Who we are:
We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

As an equal opportunity employer, we welcome applications from individuals with disabilities.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities.

To all recruitment agencies:

Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.