Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Apply now for CRM Business Administrator based in Lahore, Islamabad or Karachi - Pakistan.

The role is responsible for facilitating, educating, and promoting Customer Relationship Management (CRM) initiatives and projects across the Siemens Healthineers organization. This position plays a key role in driving continuous improvement of sales operations, enhancing market transparency, and supporting end‑to‑end CRM solutions.

Your role:

• Promote CRM adoption and continuous improvement across the organization.
• Drive structured sales operations improvements and opportunity funnel management with direct and indirect sales teams.
• Support and optimize global and local CRM tools, applications, and digital solutions across the end‑to‑end CRM ecosystem, including customer‑facing applications.
• Collaborate with IT, external vendors, and sales stakeholders to analyze, resolve, and deliver CRM solutions.
• Ensure quality, effectiveness, and stakeholder alignment of CRM solutions.
• Monitor and improve key KPIs: funnel data quality, forecast accuracy, install base quality, asset visibility, win/loss reporting, and market transparency.

Your expertise:

• Bachelor’s degree in business administration, Engineering, Economics, Business Analytics, or a related field.
• 2–5 years of experience in Sales, Marketing, Marketing Analytics, Business Analysis, Data Analysis, or IT Analysis; healthcare industry experience is preferred.
• Understanding of sales processes, sales planning, and commercial operations.
• Experience with or exposure to large enterprise CRM platforms (e.g., Oracle Sales Cloud), including Configuration, Pricing, and Quoting (CPQ).
• Ability to understand business problems, contribute to business case development, and support data‑driven decision‑making.
• Familiarity with software development concepts and Agile methodologies is an advantage.
• Experience with change management, including communication planning, execution, and ensuring user adoption of CRM solutions.
• Strong business communication skills, including written, verbal, and presentation skills.
• Highly organized, detail‑oriented, and motivated by continuous improvement and innovation.

To find out more about the specific business, have a look at Products & Services - Siemens Healthineers (siemens-healthineers.com)

Who we are:
We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in everyone’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at Careers

As an equal opportunity employer, we welcome applications from individuals with disabilities.

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