Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone to grow personally and professionally. Sound interesting?

Then come and join our global team as a Customer Service Engineer In-Vitro, Based in North West, South Africa

Your tasks and responsibilities:

• You complete a broad scope of technical tasks including installation/commissioning, maintenance and evaluation of customer’s equipment and systems among others.
• You support customers remotely and onsite and provides 2nd and 3rd level user support in case of arising issues.
• You contribute to or conduct the maintenance and improvement of internal tools, equipment, processes, and data repositories.
• You contribute to or execute activities for estimation, planning, and review of technical tasks in support of overall project acquisition, negotiation, planning and management.
• You may be involved in technical design and developments for service offerings as well as manage sub-contractors and monitor delivery.
• You will support all service processes and ensure optimal performance & efficiency in all process activities related to your area of responsibility.
• You will participate in training courses, including self-study, computer courses and on the job training as well as participate in skills development and knowledge transfer within the Customer Service Team.

Your qualifications and experience:

• Diploma in Electrical Engineering (light current) or Clinical Engineering and/or knowledge on healthcare sector with 3-5 years of experience in repair and maintenance of diagnostic equipment.
• You must have actual experience working on Diagnostic equipment.
• You must be able to work overtime during week and weekends as well as on public holidays.
• Advantageous to be Atellica CI 1900 trained.
• You need to have a valid passport.
• You need to have a valid South African driver’s license.

• You must not have restrictions to travel within SADC and abroad.

Good to know: You must be available on short notice to travel country wide and to Africa due to operational requirements and on long term projects as well as travel outside of the region to assist nationally.

Our global team:

We are a team of 68,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture:

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

Check our Careers Site at https://jobs.siemens-healthineers.com/careers

As an equal opportunity employer, we welcome applications from individuals with disabilities.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Click here to get started. 

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our job’s alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

Must be a South African National, preferably from a designated diversity group.