Job Description

The Sales Excellence Manager, International Markets/AP is responsible for driving sales performance, forecasting accuracy, operational discipline, and data-driven insights across the Point of Care Diagnostics business. This role strengthens commercial execution by designing scalable processes, optimizing CRM and forecasting rigor, and enabling high-performing sales teams with world-class tools, content, and analytics. The role works closely with global and regional sales leadership to improve funnel health, support go-to-market execution, and deliver actionable commercial insights.

Responsibilities

Commercial Performance & Insights

• Lead commercial performance reporting, including order/revenue intake, funnel analysis, forecast accuracy, CRM utilization, and competitive insights.
• Track and analyze key sales KPIs (win rate, funnel velocity, time-to-productivity, content/tool usage) to identify trends and recommend performance improvements.
• Partner with sales leaders to diagnose performance gaps and drive corrective actions.

Sales Process, Governance & Operational Excellence

• Develop and maintain standardized sales processes, operating mechanisms, and governance models to ensure consistency and adoption across markets.
• Improve forecasting discipline and CRM hygiene, ensuring clean inputs, accurate funnel stages, and transparent deal management.
• Lead or support business reviews, forecasting sessions, and performance rhythms with regional leadership.

Reporting, Analytics & Data Management

• Build and maintain dashboards, KPI scorecards, and executive-level reporting packages.
• Leverage BI tools and AI-enabled analytics to deliver insights that strengthen commercial execution.
• Prioritize and manage standard reporting cadences alongside ad-hoc analytical requests.

Tools, Platforms & Enablement

• Ensure adoption, training, and optimization of digital tools across sales teams and partners.
• Curate, update, and manage sales and training content to ensure accuracy, consistency, and accessibility.

Cross-Functional Collaboration

• Partner closely with Sales, Marketing, Training & Enablement, Finance, and Revenue Operations to align commercial processes and execution.
• Support or lead strategic initiatives such as sales transformation programs, maturity assessments, enablement campaign launches, and deployment modeling.

Required Qualifications

• Bachelor’s degree in Business, Sales, Finance, Analytics, or related field.
• 8–10 years of experience in sales operations, commercial excellence, business performance management, revenue operations, or commercial analytics.
• Strong experience in forecasting, CRM utilization, sales process governance, and KPI reporting.
• Demonstrated ability to analyze large datasets and translate insights into business actions.
• Proficiency with CRM platforms (e.g., Salesforce, Oracle Sales Cloud) and BI tools (Power BI, Tableau).
• Experience with enablement platforms such as Seismic or LMS systems.
• Excellent communication skills with ability to influence cross-functional stakeholders.
• Highly organized, process-driven, and capable of managing multiple priorities.